Last Updated: September 18, 2025
Welcome to EZ FLEX. By purchasing or using our personal training services through our website ezflexs.com, you agree to the following Terms & Conditions. Please read them carefully.
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1. General
• These Terms & Conditions govern the use of all personal training services, online programs, and related content provided by EZ FLEX.
• By booking or purchasing services, you confirm you are at least 18 years old or have parental/guardian consent if under 18.
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2. Health & Safety
• You confirm that you are in good physical condition and have disclosed any existing medical conditions, injuries, or limitations to your trainer prior to commencing training.
• You agree to seek medical clearance from your physician before beginning any new exercise program if necessary.
• EZ FLEX is not liable for any injuries, health issues, or adverse events that may occur during or after training sessions. Participation is at your own risk.
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3. Services & Programs
• Personal training sessions may be conducted in person, online, or through pre-recorded programs, as specified at purchase.
• Programs, nutritional advice, and training plans are tailored based on information you provide. Accuracy of results depends on your compliance, effort, and health factors.
• Results are not guaranteed.
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4. Payments & Fees
• All payments must be made in full at the time of booking unless a payment plan is agreed upon in writing.
• Fees are non-refundable except as required by law.
• Prices are subject to change without notice, but confirmed purchases will not be affected.
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5. Cancellations & Rescheduling
• At least 24 hours’ notice is required to cancel or reschedule a session.
• Cancellations made with less than 24 hours’ notice will be charged in full.
• Missed or “no show” sessions will not be refunded or rescheduled.
• In the rare case of trainer cancellation, you will be offered a rescheduled session at no additional cost.
6. Online Training & Nutrition Plans
• Access to digital programs, videos, and nutrition plans is for personal use only and must not be shared, copied, or resold.
• All intellectual property (content, videos, guides, programs) remains the property of EZ FLEX.
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7. Liability Waiver
• You understand and accept that fitness training carries inherent risks.
• By engaging in services, you waive, release, and discharge EZ FLEX, its trainers, employees, and affiliates from any claims, demands, or causes of action arising from your participation.
8. Privacy & Data
• Your personal information will be collected and stored securely in accordance with Canadian privacy laws.
• We do not sell or share your data with third parties without consent, except as required by law.
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9. Termination of Services
• EZ FLEX reserves the right to terminate services if you breach these Terms & Conditions, act abusively, or engage in unsafe practices.
• No refunds will be provided in cases of termination due to client misconduct.
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10. Governing Law
• These Terms & Conditions are governed by the laws of the Province of Ontario, Canada.
• Any disputes will be handled exclusively in the courts of Ontario.
